personalized service and warm atmosphere make you feel at home

lovely and comforting experience.

The staff's empathy during a crisis was truly commendable.

Room service was quite inconsistent and lacked knowledge about the menu items.

Take advantage of the complimentary breakfast offer for all guests with elite status. it enhances your stay with delightful options.

I had an amazing time during my stay, especially enjoying the relaxing massages and the lovely sauna facilities that helped me unwind. The views from the lounge were stunning, but I wish the Wi-Fi was a bit stronger in my room. Overall, I'd highly recommend this place for a great escape! 😄

The staff at the restaurants make my stay more

enjoyable, though the room was slightly smaller than I expected. The ambience was nice, but some amenities were Limited. Overall, I appreciated the attention from the team and their willingness to assist.

Amazing Indian breakfast options

Amazing service and lovely team!

Had an awesome time staying here! The staff were super friendly and went out of their way to help me—like the breakfast manager remembering my preferences. The lounge was a blast, and the in-room breakfast was just what I needed. It got a bit noisy at times, though, which could be distracting.

Exceptional efforts in service were evident, especially from the housekeeping team that decorated for my fiancée's birthday, which left her delighted. The food was a highlight, particularly the yogurts offered. However, the check-in experience was disappointing, with staff appearing unhelpful. The room condition was below expectations, with dated and unclean features. Despite the initial room issues, the response from management to relocate us showed attempts to correct the situation.

fantastic location near the airport and top dining options

I loved the easy access to important landmarks and the delightful variety of food, especially the delicious breakfast spread that left me thoroughly satisfied while providing the perfect start to a day of exploring the city, making it the ideal choice for anyone looking to enjoy a weekend of city walks and sightseeing.

I had a pleasant stay with efficient service and clean rooms. The strong hospitality from the staff created a warm atmosphere. However, check-in was a bit slow, and the breakfast area was crowded, creating a longer wait time. Great for families looking for a comfortable experience with notable service. I recommend improvements in managing peak hours.

I had a great stay at Itc Maratha, A Luxury Collection Hotel, Mumbai. The room was exceptionally spacious and well-appointed, featuring premium bedding and a cozy armchair which was perfect for relaxing after a long day. The location was ideal, just a stone's throw from the airport and my business meetings. The staff were incredibly attentive, especially Arjun, who went out of his way to assist me with transportation arrangements during heavy traffic. The breakfast spread was lavish, offering a wide variety of delicious options.

There was some noise from events on-site during the night.

great stay but minor room issues

The beautiful interior finishes created a welcoming atmosphere. The buffet in the dining area was extraordinary, offering diverse and flavorful dishes that delighted our family.

The room was quiet, but there were minor maintenance issues that detracted from the luxury experience.

I recently stayed at a lovely hotel in Mumbai and was blown away by the exceptional buffet, especially the variety of Indian and international dishes. The staff in the executive lounge were incredible. they made my extended stay feel truly special. After a relaxing deep tissue massage, I wouldn't hesitate to visit again!

The ambiance at ITC Maratha is captivating, showcasing beautiful architecture and warm hospitality. However, the dining options felt very Indian, which might not suit everyone. Despite minor service delays, the staff's friendliness and helpfulness significantly enhanced our experience during the two-night family stay.